Chestnut Knoll Personal Care and Memory Care is pleased to announce it has been selected as a “Caring Star of 2016” for service excellence in assisted living and/or Alzheimer’s care. In ratings and reviews from older adults and their family members, Chestnut Knoll earned a five star consumer rating (the highest possible score), while also meeting other qualifying criteria for this national honor. Chestnut Knoll is the only Caring Star 2016 community in Berks County, and is among nearly 800 Caring Stars across the country.
“The most highly regarded compliments we receive are from seniors and families we have cared for, past and present,” said Shawn Barndt. “The residents and their families who reside at Chestnut Knoll know us best. They know who we are and what we are really about, and we thank everyone for all the positive feedback.”
Americans are increasingly seeking insights provided by online reviews to help guide important senior care decisions for aging or ailing loved ones. In multiple Caring.com research studies, the majority of family caregivers have indicated that they turn to the Internet and consumer reviews when researching senior living communities, and have relied on these perspectives more so than in-person recommendations from geriatric professionals or medical personnel. Now entering its fifth year, the Caring Stars annual list helps consumers reliably narrow senior living options for their loved ones to the most acclaimed communities, particularly as they gather for the holidays and discover increased or urgent senior care needs.
“Congratulations to Chestnut Knoll for achieving this award after earning accolades from residents and their family members,” said Andy Cohen, Caring.com CEO and cofounder. “This important milestone speaks volumes about the positive difference Chestnut Knoll is making in serving older adults, and we join with the local community in celebrating their accomplishment.”
Some of the positive feedback Chesnut Knoll received includes comments from residents’ family members and loved ones.
“From day one, my parents were made to feel like they were entering a new family, including a 66th wedding anniversary celebration at Chestnut Knoll less than a month after they had arrived,” said one family member.
“I would recommend Chestnut Knoll to any family who needs to have their loved one in a safe protected environment,” said another.
“While being responsible for a loved one in these circumstances is stressful, I have found that having the support from people who are dedicated and competent helps so very much,” another said. “I highly recommend Chestnut Knoll for your loved one.”
Read the full text of these reviews and others at <https://www.caring.com/local/assisted-living-facilities-in-pottstown-pennsylvania/chestnut-knoll>. To learn more about the Caring Stars program and view the complete winner list, please visit <https://www.caring.com/bestseniorliving>.
