Berks County Comfort Keepers franchise co-owners, Jennifer Mish and Dave Kendall, were recently awarded the Operational Excellence award at the 2018 Comfort Keepers Leadership Conference in San Antonio, Texas.
The award is granted to franchisees whose local businesses demonstrate consistent delivery of exceptional service to clients, employees, and the community.
This recognition requires hard work by the franchise owner. Award recipients are selected based on overall client satisfaction for exemplary service and quality of care, which requires compliance with strict quality standards. Their level of local community involvement also comes into play.
“This is a real honor,” said Jennifer Mish. “It’s great to be recognized not only by our clients, but also by our caregivers who consistently deliver the exceptional in home care that is the hallmark of Comfort Keepers and supports our local community in which we serve. It just doesn’t get any better than this.”
Comfort Keepers, offers in-home care and services for seniors and other adults needing assistance, allows clients to live comfortably in their own homes, maintain their independence and realize everyday joy.