Chestnut Knoll Personal Care and Memory Care in Boyertown is pleased to announce it has been selected as a "Caring Super Star of 2019” for service excellence in senior living. In consumer ratings and reviews on Caring.com, Chestnut Knoll earned a 5-star rating (the highest possible score) within the qualification timeframe of Oct. 15, 2017, through Oct. 15, 2018, while also having a high volume of positive reviews and meeting other criteria for this national honor. Chestnut Knoll is the only Caring Star 2019 community in Berks County, and among 144 Caring Stars communities across the country for 2019.
This community was named a “Caring Super Star of 2019” for earning the Caring Stars award in three or more years since 2012. See the full list of Caring Super Stars of 2019 nationwide at https://partners.caring.com/best-senior-living-caring-super-stars-2019/.
"We are humbled to be named a Caring Super Star of 2019 for the fourth year in a row, and on behalf of Chestnut Knoll we would like to thank those who shared positive feedback about our community,”said Shawn Barndt, executive director of Chesntut Knoll. “Our residents are like family and we are grateful to provide them with the quality of care they deserve.”
Online reviews help Americans research and select the best senior care providers for aging or ailing loved ones. In multiple Caring.com research studies, the majority of family caregivers have indicated that they turn to the internet and consumer reviews when narrowing their options among senior living communities in their area, and have relied on these perspectives as much as or more so than in-person recommendations from geriatric professionals or medical personnel.
Originally launched in January 2012 as the first of its kind, the Caring Stars annual list has become the go-to guide of the best senior living communities nationwide, particularly helpful after families gather for the holidays and discover increased or urgent senior care needs for their elderly parents or grandparents. To be considered for the award, Caring Stars communities met a set of criteria based on ratings and reviews from senior living residents and their family members, with those reviews analyzed by Caring.com staff (rather than computer algorithms) to determine the senior living communities with the best consumer ratings.
"Congratulations to Chestnut Knoll Personal Care and Memory Care for earning such high praise from their residents and residents’ family members,” said Jim Rosenthal, Caring.com CEO. "Achieving the Caring Super Stars award is a distinction worthy of significant celebration and promotion as it speaks volumes about the difference this senior living community is making in serving older adults. We applaud their accomplishment!"
Some of the positive feedback that led to Chestnut Knoll being a Caring Super Star of 2019 includes:
● “The staff was always as helpful as possible with questions, requests, concerns, and communication overall.”
● “The kindness of the staff members gave my mother much to smile about . . .”